Skip to content

Support button returns 400 Bad Request #3155

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
God-damnit-all opened this issue Dec 30, 2019 · 3 comments
Closed

Support button returns 400 Bad Request #3155

God-damnit-all opened this issue Dec 30, 2019 · 3 comments
Assignees
Milestone

Comments

@God-damnit-all
Copy link

I'm on AdGuard v7.3 (the new stable version that came out recently), and my Windows build is the Insider Slow ring's 19041.1 (though the issue I am reporting on has worked on this build before, so I don't believe that's of any consequence).

I have an AdGuard Premium license and I've always enjoyed the convenience of being able to just press the Support button to report a bug, request a feature, or whatever else. However, today I'm having an issue where, when I press Send message, I get '400 Bad Request' returned to me.

I've closed the program (having it close the service as well) and started it back up, hoping it would remedy the issue, but no such luck.

@northis
Copy link
Member

northis commented Dec 31, 2019

Looks like it is because of the diagnostic report's size. We will fix it on the server side. Until than you can either uncheck Include the diagnostic report in the message option or remove some old logs (in C:\ProgramData\Adguard\Logs folder) to decrease the report's size.
Sorry for inconvenience

@ameshkov
Copy link
Member

ameshkov commented Jan 9, 2020

@northis could you please verify that the problem is resolved?

@northis
Copy link
Member

northis commented Jan 16, 2020

It is ok now

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

4 participants